Category: CSCW
Abstract: The authors share their experience of a
        cooperative systems development project involving
        centralization of several previously independent
        surgical departments in a hospital. A few simple
        cases illustrate that the conventional development
        process is wrought with conflicts, contradictions
        and challenges. In particular, the design of a
        cooperative system can neither be pushed by
        technology, nor by the workers view of what they
        require. Rather, the process is collaborative, where
        both designer and end user forward and evaluate
        ideas during system development. The work is an
        example of the "Scandinavian approach" to design.
Bibtype: InProceedings
Booktitle: Proceedings of the Conference on
        Computer-Supported Cooperative Work (CSCW '88)
Author: T. Bermann
        K. Thorenson
Pages: 153-166
Month: September 26-28
Title: Can networks make an organization?
Note: participatory design, evaluation, organizational
        concerns, social impact
Year: 1988
Address: Portland, Oregon
Publisher: ACM Press