Category: CSCW
Abstract: Greenbaum offers a historical perspective of work
        organization and management strategies. In essence,
        she argues that the Scandinavian view of user
        participation in the design process is part of
        building democracy in the workplace. She indicates
        two central issues in the move to workplace
        democracy. First, democracy needs to be viewed as
        active participation in planning and
        decision-making, thus making worker involvement far
        more than techniques for improved human-computer
        interfaces. Second, CSCW means that computer systems
        need to reinforce forms of cooperation that enhance
        the chance for a more democratic workplace. For
        example, information flow in a CSCW application
        could emphasize lateral movement, as opposed to the
        top-down flow through authority normally seen in
        management. Planning functions could then move from
        current rule-based bureaucratic realms to situations
        where groups assume the stronger role.
Bibtype: InProceedings
Booktitle: Proceedings of the Conference on
        Computer-Supported Cooperative Work (CSCW '88)
Author: J. Greenbaum
Pages: 102-114
Month: September 26-28
Title: In search of cooperation: An historical analysis of
        work organization and management strategies
Note: participatory design, social impact
Year: 1988
Address: Portland, Oregon
Publisher: ACM Press