Category: CSCW
Commentary2: An earlier version was published in CSCW '86.
Abstract: This paper describes two pieces of work on support
        tools: one for the construction of consistent and
        principled human-computer interfaces and the other
        for the construction of AI knowledge bases. The
        knowledge-based approach to interface construction
        illustrates how it would apply to detecting design
        conflicts and inconsistencies stemming from two
        different kinds of team communication failure.
Number: 3
Bibtype: Article
Booktitle: ACM Transactions on Office Information Systems
Author: R. Neches
Title: Tools help people cooperate only to the extent that
        they help them share goals and terminology
Year: 1988
Volume: 6