著者
Philip Tucker, Dylan M. Jones
タイトル
Voice as Interface: An Overview
ページ
145-170
日時
1991
概要
Speech, as a medium for communicating with computers, has several potential advantages, and its introduction may have far-reaching implications for the evolution of information technology. Yet, despite the availability of speech I/O devices over the past few years, their introduction into day-to-day use has been relatively slow. A human factors perspective helps to explain the predominance of the visual/manual interface, and the reasons for its preference over speech. This view reflects fundamental differences between the two modes of communication. However, human factors also suggest that much can be done to improve the usability of speech systems. Broad guidelines for the use of speech-output devices are detailed, and include criteria for the assignment of output either to the visual or auditory channel. The human factors of synthetic speech are discussed, in terms of enhancing both its intelligibility and its acceptability to users. Performance measures of automatic speech recognition (ASR) technology must account for the sensitivity of such devices to extraneous factors. A description of contemporary ASR technology serves as a basis for the explanation of this sensitivity, and of the limited performance of such devices. Guidelines for the implementation of ASR technology are described that address both user behavior and the interaction of the device with its environment. Modality effects upon user behavior in a man-machine dialogue are described.
カテゴリ
UI, Speech
Copyright: (c) Copyright 1991 Ablex Publishing
Category: UI Speech
Journal: International Journal of Human-Computer Interaction
Abstract: Speech, as a medium for communicating with computers, has
        several potential advantages, and its introduction may have
        far-reaching implications for the evolution of information
        technology.  Yet, despite the availability of speech I/O
        devices over the past few years, their introduction into
        day-to-day use has been relatively slow.  A human factors
        perspective helps to explain the predominance of the
        visual/manual interface, and the reasons for its preference
        over speech.  This view reflects fundamental differences
        between the two modes of communication. However, human
        factors also suggest that much can be done to improve the
        usability of speech systems.  Broad guidelines for the use
        of speech-output devices are detailed, and include criteria
        for the assignment of output either to the visual or
        auditory channel.  The human factors of synthetic speech are
        discussed, in terms of enhancing both its intelligibility
        and its acceptability to users.  Performance measures of
        automatic speech recognition (ASR) technology must account
        for the sensitivity of such devices to extraneous factors.
        A description of contemporary ASR technology serves as a
        basis for the explanation of this sensitivity, and of the
        limited performance of such devices.  Guidelines for the
        implementation of ASR technology are described that address
        both user behavior and the interaction of the device with
        its environment.  Modality effects upon user behavior in a
        man-machine dialogue are described.
Number: 2
Bibtype: Article
Pages: 145-170
Author: Philip Tucker
        Dylan M. Jones
Title: Voice as Interface: An Overview
Note: 文献コピー依頼中
Year: 1991
Takemoto: ヒューマンファクターズの観点から音声インターフェイスを概観
        視覚的/マニュアル的インターフェイスが音声(speech)より好まれる理由
        音声(speech)出力装置の使用のためのガイドライン
        →出力を視覚or聴覚のどちらに割り当てるべきかの基準
        自動会話認識技術の実装のためのガイドライン
        合成音声のヒューマンファクターズ
        (ユーザにとっての判りやすさ/受け入れられやすさ)
Volume: 3